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FAQ

1. What is the correct number format?
手機號碼的正確格式是怎樣的?

2. I haven't received the activation code on my phone!
我的手機沒有收到激活碼!

3. The message I have just sent was not delivered.
我的短訊已經發出但沒有送到

4. Can I send messages in other languages than English?
我除了英文外，可以發送其他語言的短訊嗎?

5. How long will my SMS credits expired?
我每次購買的短訊額有限期是多久?

  Answers to Frequently Asked Questions

1. What is the correct number format?
手機號碼的正確格式是怎樣的?

Country Code, Network prefix without the leading "0", Number, no spaces, only numerals. SA: 27821234567 (Country Code = 27, network prefix = 82, number = 1234567) USA: 12481234567 (Country Code = 1, network prefix = 248, number = 1234567) Eg. the number in the UK (+44) 0848 9123 456 becomes 448489123456.

格式是國家號碼+網絡號碼+手機號碼，(國家及網絡號碼不要加零"0"，不要有空格及其他文字，只允許使用數字。 例如: 英國 (+44) 0848 9123 456，正確的格式是 448489123456
中國 86-13611112222，正確的格式是 8613611112222
香港 852-69990000，正確的格式是 8526999000

2. I haven't received the activation code on my phone!
我的手機沒有收到激活碼!

Please make sure you entered a valid phone number and you did not include any spaces or other characters than numbers.
請確定你輸入有效的手機號碼及沒有輸入空格或文字，只限數字。

3. The message I have just sent was not delivered.
我的短訊已經發出但沒有送到

The messages should be received instantly, but if your operator network if over loaded, your messages could get queued and delayed.
短訊應該很快會送到收件人處，如果所用的短訊網絡很繁忙，你的短訊須要排程或會延遲一點。

4. Can I send messages in other languages than English?
我除了英文外，可以發送其他語言的短訊嗎?

Yes! You can send any language by select the unicode when you send SMS.
可以! 你可以用任何語言，只要在發送SMS的時候選擇unicode就可以了，包括中文、日文、韓文等等!

5. How long will my SMS credits expired?
我每次購買的短訊額有限期是多久?

Your purchased SMS Credits is lasted for one year.
你每次購買的短訊額有效期是一年。

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